Mid-Illini Credit Union - 3530, 1811 Eastland Drive, Bloomington

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Reviews about Mid-Illini Credit Union

• JoElla Kay Saines
  ★ ☆ ☆ ☆ ☆
  I've never in my life had such unprofessional dealings with a bank such as this bank. Literally I was talked down to like trash when I went to get a loan from the bank from a loan officer named Robin to the point of tears when I hung up the phone (last year). Recently (last week) they told me I had to close my credit card which has been paid on time every month in order to get an emergency loan with them (my dog ran away while I was out of town, and she was found deceased and I unexpectedly the expenses of cremating her and purchasing an urn, and going back out of town to get her dipped into my funds for bills) when the last loan I received was paid on time every month and was paid in full. I'm very sad to know that my church is affiliated with such a bank such as Mid Illini because from the way I've been talked to and the unprofessionalism I CANNOT TELL that they care about helping the community and their members. I literally got in an argument with a lady named Sue in collections about how she'd seen me before and I kept telling her she had me mixed up with someone else because I'd never seen her in my LIFE and none of my accounts---AGAIN NONE OF MY ACCOUNTS HAVE A PAST DUE HISTORY---WHY WAS I EVEN SPEAKING TO COLLECTIONS?! Then she realized she had me mixed up with someone else. The only good thing about this bank is Grace who has shown me compassion to work with me on my credit while I'm prepping to get a house, and the tellers who are sooooo sweet and funny. They are the only reason the bank is getting any type of positive review from me. I'm not for sure what it is and why every single financial dealing I've had with the bank (besides Grace) has been at such an unprofessional level. I DO NOT RECOMMEND THIS BANK TO ANYONE. I used to because of Grace, but honestly even though Grace is awesome---the bank is the biggest headache.

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